Returns & Exchanges
At Powell's Owls, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't the perfect fit, we offer a hassle-free 30-day return and exchange policy for all items in original condition.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare Your Package
Place the unworn items with original tags attached back into their original packaging to ensure they are protected during transit.
Attach the Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; we will process your refund or exchange within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing